The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was excellent, offering plenty of options to satisfy every palate.” view full review
Lovely Balcony
“Having a delightful balcony in my room added so much charm to my stay; it was perfect for enjoying morning coffee.” view full review
Relaxing Spa
“The spa experience was exceptional; the massage I had was one of the best I've ever received.” view full review
Comfortable Beds
“The bed in my room was unbelievably comfortable, ensuring a great night's sleep.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Vending machines
Sports & Fitness
Fitness centre
Golf course
Billiard tables
Darts
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Kids club
Game room
Spa & Leisure
Indoor swimming pool
Entertainment
Sauna
Jacuzzi
Room features
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1 Merchants Quay,
Waterford,
Ireland,
Waterford County
Map view
1 Merchants Quay,
Waterford,
Ireland,
Waterford County
City landmarks
Museum
House Of Waterford Crystal
1.1
km
Museum
Waterford Treasures Medieval Museum
970 m
Museum
Reginald's Tower
1.0
km
Church
Christ Church Cathedral
960 m
Church
Cathedral of the Most Holy Trinity
790 m
Museum
Bishop's Palace
1.1
km
Meagher's Quay
Clock Tower
630 m
High Street and Henrietta Street
The Viking Triangle
850 m
Meagher's Quay
650 m
2 Cathedral Square
John Condon Memorial
860 m
10 Bailey's New Street Viking Triangle
King of the Vikings VR
980 m
Meaghers quay River Front
Thomas Francis Meagher statue
990 m
Stradbally More Knockrour
Stradbally Cove
650 m
29 William Street
Lost at Sea Memorial
1.1
km
Square
The Apple Market
880 m
Coumshingaun Lough
650 m
Museum
Edmund Rice Heritage Centre
760 m
Bailey's New St
French Church
900 m
Olaf Street/Peter Street
St Olaf's Church
770 m
34 Hennessy's Rd
French Tower
780 m
Waterford
Double Tower
880 m
Waterford
Blackfriars Abbey
600 m
Event hall
St. Patrick's Gateway Centre
790 m
Park
People's Park
1.7
km
Church
Franciscan Friary
780 m
1 Cathedral Square
Marriage of Strongbow and Aoife Statues
840 m
Nearby
Church
Saint Saviours Dominican Fathers
150 m
Jenkin's Lane
Beach Tower
490 m
9 Barker St
Annie Brophy Plaque
420 m
Ballybricken
The Bandstand
470 m
Restaurants
Coconut Asian Street Food
340 m
33 O'Connell Street
The Fairview Cafe
530 m
36 Ballybricken
La Alegria Cafe
520 m
25 Ballybricken
Arch Coffee
530 m
29a Great George's Street
Carter's Chocolate Cafe
610 m
8 Barronstrand Street
The Olive Cafe
570 m
24 Barronstrand Street John Roberts Square Waterford
McDonalds
580 m
Barronstrand Street
Blackfriars
620 m
No. 4 Blackfriars
Supermac's & Papa John's
600 m
38 Barronstrand Street
Bell Pepper
650 m
36-37 Great George_s Street
Applegreen
650 m
Lemybrien
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
great location
friendly staff
slightly dated rooms
thin floors
6.0/10
Guest rating
Rooms
6.0
Location
6.6
Service
7.7
Dining
5.1
Guest reviews
6.0/10
based on 7 reviews
7.3
7.3/10 based on 1826 reviews
John
United Kingdom,
May
2024
7.8/10
The hotel is conveniently located near the start of the greenway, making it easy to explore the area. The rooms were lovely, but there was an issue with connecting to reception. The gym and spa were not up to standard, and the pool area had a strong smell that made me feel unwell. However, the staff were extremely friendly and helpful, especially Marion and Ella who took great care of my children. The dining experience was good but could use improvements in communication and organization. The location is great for those exploring the town, though the bar needs some attention for cleanliness. Overall, it offers decent value for money.
Rooms
8.0
The rooms were lovely. Only problem was not being able to connect with reception.
Service
9.0
The staff were extremely friendly, helpful, and nice to deal with. They had lots of time for my children and surprised me with room service on my birthday.
Location
9.0
The hotel is in a great location right by the start of the greenway and a short walk from everything else. Just a little on the outskirts of town, near the train and bus stations.
Dining
7.0
The dining was good, but could use deep cleaning and better organization.
Facilities
6.0
The hotel facilities need some attention, especially the gym and spa areas.
Simon
United Kingdom,
March
2024
5.0/10
My stay at the hotel had its ups and downs. The rooms were a bit too hot and stuffy, and the corridors were narrow like a maze. The pictures online definitely made the hotel look better than it actually is. On the positive side, the staff was incredibly kind and welcoming, always going above and beyond to ensure our comfort. However, it was disappointing to learn that food service was no longer available during our stay.
Rooms
5.0
The rooms were tiny and the halls felt like a maze. The temperature was too hot and they smelled of smoke. Additionally, our room overlooked a filthy roof strewn with litter.
Service
9.0
The staff seemed very concerned about providing excellent service. They were kind, welcoming, and always ensuring our comfort.
Location
5.0
The hotel is located on the main quay, within walking distance to the train station. While the view over the river is nice, the surrounding area is run down and in need of a major overhaul.
Dining
5.0
The dining experience was disappointing. The breakfast was cold, with a poor selection. We only had scrambled eggs, and overall, the quality did not meet our expectations.
Facilities
5.0
The facilities need improvement in terms of cleanliness and organization.
Albert
United Kingdom,
February
2024
8.0/10
The hotel was lovely and comfy, with a great location in the centre of Waterford. The staff were excellent, very helpful, courteous, and pleased to see you. The dining experience offered a good variety of options but had some issues with the quality of food. The facilities were enjoyable, including a sauna and jacuzzi, but could have been better maintained. Overall, a recommended stay with a few improvements needed.
Rooms
8.0
The room overlooking the river was lovely and comfy, though slightly pricier compared to other options with the same occupancy.
Service
9.0
The staff were excellent, very helpful, courteous, and pleased to see you.
Location
9.0
The location was great for the centre of Waterford, and I would recommend staying there again.
Dining
7.0
The dining experience had a good variety of options but some food quality issues like half-cooked rashers.
Facilities
7.0
The residents' lounge and facilities like sauna and jacuzzi were enjoyable but could have been kept better.
Arthur
United Kingdom,
November
2023
7.6/10
I had a really enjoyable stay at the hotel. The rooms were nice and very clean, although the floorboards above were terribly creaky and woke me up a couple of times. The service was top-notch, with friendly and helpful staff. The location was good for exploring Waterford city, but could have been better maintained. The dining experience was friendly but could have offered more variety. Overall, a good value for money stay with some minor drawbacks.
Rooms
8.0
The rooms were nice and very clean, though the floorboards above were terribly creaky at times.
Service
9.0
The staff were very helpful and polite, especially Marion who welcomed everyone warmly.
Location
7.0
The hotel is situated right outside the window, making it convenient for exploring Waterford city.
Dining
7.0
The dining experience was friendly but could have had more variety in the offerings.
Facilities
7.0
The pool area and changing rooms could use some attention, but overall decent facilities.
Jeff
United Kingdom,
November
2023
5.0/10
The hotel is situated in a very central location with lovely food and a nice pool. However, the surrounding area is run down, the decor is dated, and beds need upgrading. The breakfast was of low standard with cold food and limited options.
Rooms
5.0
The rooms were so far away from the lift and through a maze of corridors with disgusting smells. Corridor carpets were stained.
Service
5.0
The young girls at breakfast seemed overworked, and there were promises to fix critical Wi-Fi issues for work, but the service needs a big renovation.
Location
5.0
The front overlooks the river, but the hotel is in a run-down area with unhygienic conditions. Needs a major overhaul.
Dining
5.0
The breakfast room resembled a school canteen with disappointing food quality. Noisy atmosphere.
Facilities
5.0
Facilities need improvement.
George
United Kingdom,
June
2023
6.8/10
The hotel has a good location overlooking the river but is on a busy road, making it convenient for the center of Waterford. The rooms are slightly dated, and the thin floors did not meet expectations set by the website photos. The service was welcoming, even with a busy influx of guests, though a slight hiccup occurred during our stay. The dining experience was satisfactory, with self-service options but some slow service due to equipment issues.
Rooms
6.0
The rooms were slightly dated and the floors were thin.
Service
7.0
The staff was very friendly and welcoming, despite being busy with many guests.
Location
8.0
The location is good, overlooking the river and close to the city center, but situated on a busy road.
Dining
6.0
The dining was satisfactory, with self-service options and some minor issues with slow service.
Facilities
7.0
Overall, the facilities met our basic needs during the stay.
great location
slightly dated rooms
Richard
United States,
May
2023
5.0/10
The hotel was located in a run-down area, but the front overlooking the river was nice. The rooms didn't match the photos online and the breakfast was disappointing. Staff were mostly friendly and helpful.
Rooms
5.0
The rooms weren't like the photos online and were noisy. Not suitable for elderly guests.
Service
7.0
The staff were friendly and mostly helpful.
Location
5.0
The hotel is situated in a run-down area apart from the front facing the river.
Dining
5.0
The breakfast was poor and served cold, not appealing.
Facilities
Needs refurbishment in various areas like seats, bar, curtains, and flooring.
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